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10  /  Delivery & tooling

Delivery & tooling for Australian business

The unglamorous layer: deployment pipelines, local development environments, versioning and rollback for everything above.

[ 10.1 / SEE IT WORKING ]

What this looks like in practice

A worked example from the most common build in this line.

Live example The copy-paste job, gone
  • TriggerForm submitted on your website at 21:14.
  • Step 1Validated, deduplicated against the last 30 days.
  • Step 2Customer created in the CRM, tagged by source.
  • Step 3Job drafted, owner assigned by postcode.
  • Step 4Acknowledgement sent to the customer.
  • 0.9sDone. Nobody opened a second tab.
[ 10.2 / THE CASE ]

Why businesses buy this

And the failure modes we design around, stated up front.

[ WHY IT PAYS ]

The case for it

Automation is only trustworthy if it can be changed safely. This is the difference between a clever prototype and something you can run a business on.

  • Changes tested before they touch a customer
  • A rollback that takes a minute, not an evening
  • No single laptop holding the only copy of the logic
[ WHAT TO WATCH ]

Where it goes wrong

The common failure is a working automation nobody can safely edit six months later. Source control, a staging environment and documentation are part of the build, not an upsell.

Built on: Twilio Serverless and Functions, GitHub Actions pipelines, containerised local development.

[ 10.4 / QUESTIONS ]

Common questions

The ones that come up before every build in this line.

What does delivery & tooling cost?

Builds in this line start at ~$2,500 fixed price, and running them is ~$390/mo plus platform usage billed at cost. You can price a specific build on the instant scope page without talking to anyone.

What is it actually built on?

Twilio Serverless and Functions, GitHub Actions pipelines, containerised local development.

What usually goes wrong with this?

The common failure is a working automation nobody can safely edit six months later. Source control, a staging environment and documentation are part of the build, not an upsell.

How many of these builds are there?

2 in this line right now, and the list grows as we build things worth reusing. Every one is priced and documented on its own page.

Know which one you need?

Price it yourself in a minute. No form, no email address, no call.

Solutions by outcomeNever miss work26Every call, lead and enquiry answered, routed or captured.Get paid faster32Money collected, matched and reconciled without chasing.Fill the diary12Fewer no-shows, fuller weeks, less phone tag.Answer without staff16The repeated questions handled, the rest escalated.Join up the systems77Data entered once, moving everywhere it is needed.Verify and secure15Real customers in, fraud and fakes out.Prove you are compliant8Obligations met by default, evidence captured automatically.Run it for me12Someone watching, someone answering, every month.
Solutions by capabilitySMS & messaging28Voice & call flows22Verification & identity13WhatsApp & chat5Video & telehealth4Email & notifications4Flow automation3Unified conversations2Contact centre5Delivery & tooling2Compliance & records5Workflow automation49Trade & job management8Applied AI8Self-hosted platforms7Payments & billing29Run it for me4
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