SendGrid Email Events
SendGrid Email Events, built on a proven open-source foundation and adapted to how your business already works.
This is the outcome, not a promise of one
A worked example of exactly what this build does once it is live in your business.
- TriggerForm submitted on your website at 21:14.
- Step 1Validated, deduplicated against the last 30 days.
- Step 2Customer created in the CRM, tagged by source.
- Step 3Job drafted, owner assigned by postcode.
- Step 4Acknowledgement sent to the customer.
- 0.9sDone. Nobody opened a second tab.
Outcomes
- Delivery, open and click events visible instead of guessed at
- Automatic escalation to SMS when an important email goes unread
- Contact forms that reach you and never land in spam
Systems integration
Two tools that were never designed to talk are joined by a small service that owns the mapping, the retries and the error surface.
- Agree the field mapping in a table both sides sign off on
- Queue and retry rather than dropping on a transient failure
- Surface failures somewhere a human looks daily
- Keep the connector stateless so it can be redeployed at any time
Four things that are true of every build
The terms are the same whether you spend two thousand dollars with us or twenty.
A fixed price
Quoted before we start, naming what it does and what it will not do. It does not move unless you change the scope in writing.
Proof before launch
You sign off on real output from your own cases, not a demo video. If it does not convince you, it does not go live.
Everything in your name
Accounts, numbers, data, repository. Nothing switches off if you stop working with us, and there is no migration to negotiate.
30 days of fixes free
Anything that does not behave the way we said it would gets fixed at our cost for the first 30 days, whether or not you take the managed plan.
What is in the box
The whole build, on one page. No line item appears later that is not here.
| Product line | Email & notifications |
|---|---|
| Implementation pattern | Systems integration |
| Best fit | e-commerce, professional services and anyone sending quotes or receipts |
| Runtimes available | javascript |
| Foundation | Open-source reference implementation, maintained by Twilio itself, which is the strongest signal a sample will still work next year — javascript |
| Platform services | Twilio SendGrid for sending and event webhooks, plus a routing service that decides when to switch channels. |
| Typical build | About one week to a staging number, then live monitoring before sign-off |
| Build price | ~$2,500 fixed scope |
| Run price | ~$390/mo managed, platform usage billed at cost |
| Compliance handled | Consent capture, sender identification, automatic opt-out, logging and retention |
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Get this built for your business
Fixed-price scope, about a week to a working staging number, and we run it afterwards if you want.