WhatsApp Group Messaging
WhatsApp Group Messaging, built on a proven open-source foundation and adapted to how your business already works.
This is the outcome, not a promise of one
A worked example of exactly what this build does once it is live in your business.
- TriggerThe event happens in a system you already use.
- RulesYour rules decide what should happen, not a default.
- ActionThe work is done, in your name and your wording.
- RecordLogged, so you can prove what happened.
Outcomes
- Conversations that keep their history instead of restarting each time
- Common questions answered instantly, the rest handed to a human
- One business identity across chat, SMS and voice
Custom build
A focused service handles the events, the state and the failure cases, and stays small enough to reason about.
- Write down the current manual process, step by step
- Automate the highest-volume step first
- Instrument it so you can prove it worked
- Widen the scope only once the first step is boring
Four things that are true of every build
The terms are the same whether you spend two thousand dollars with us or twenty.
A fixed price
Quoted before we start, naming what it does and what it will not do. It does not move unless you change the scope in writing.
Proof before launch
You sign off on real output from your own cases, not a demo video. If it does not convince you, it does not go live.
Everything in your name
Accounts, numbers, data, repository. Nothing switches off if you stop working with us, and there is no migration to negotiate.
30 days of fixes free
Anything that does not behave the way we said it would gets fixed at our cost for the first 30 days, whether or not you take the managed plan.
What is in the box
The whole build, on one page. No line item appears later that is not here.
| Product line | WhatsApp & chat |
|---|---|
| Implementation pattern | Custom build |
| Best fit | businesses with international, hospitality or community-based customers |
| Runtimes available | javascript |
| Foundation | Open-source reference implementation, maintained by Twilio itself, which is the strongest signal a sample will still work next year — javascript |
| Platform services | Twilio's WhatsApp Business API access, a conversation state store, and template management we maintain for you. |
| Typical build | About one week to a staging number, then live monitoring before sign-off |
| Build price | ~$2,500 fixed scope |
| Run price | ~$390/mo managed, platform usage billed at cost |
| Compliance handled | Consent capture, sender identification, automatic opt-out, logging and retention |
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Get this built for your business
Fixed-price scope, about a week to a working staging number, and we run it afterwards if you want.